Terms and Conditions

– WE DO NOT BLOW UP CUSTOMERS OWN BALLOONS OR PURCHASED ELSEWHERE.

– helium is only used with balloons purchased with us.

– we are not responsible for any balloons once they have left the building.

– it is up to the customer, to examine balloons before leaving the shop.

– once customers have left with balloons, it is the customers responsibility to ensure extra care us taken and therefore refunds will not be made after 24 hours.

– latex balloons MUST be picked up on the day of the event

– latex balloons have a 12-24 hour life span only.

– foils have a life span of approximately 2-7 days

– changes of weather may shorten balloons life span

– DO NOT leave any balloons over night in a car/ carboot or garage

– all balloons should be stored in room temperature / ideally indoors

– most of our latex balloons are biodegradable and therefore request customers to please recycle them after use

– when ordering hand personalised balloons, please note that the font and style of writing may change depending on the availability of staff. Each member have their own unique style of font and design.